Frequent Ask Questions (FAQs)
Where Are You Based?
A : We are based in Penang, Malaysia
Do You Travel Oversea ?
A : Yes! We do travel to any destination to document Love. Please done be shy to tell us what is in your mind :)
What Is Your Photography Style?
A : Steven Yam Photography style is Emotive, Joyful and Lifestyle. We documents Love, For me Love is a feeling, a emotion, a way of living ,and to be yourself, We want our client to enjoy their moments with each other, and have fun during our shoot, just be yourself. The true emotion from a freedom soul will turn out to be the most beautiful pieces of art that last eternally.
What Are The Advantages Of Hiring A Professional Photographer?
A: Hiring someone who has a lot of experience in wedding photography to cover your wedding day or wedding portraits is beneficial because they have attended and shots many weddings, so they will be timely efficient, and is prepare for what happen next during your Wedding Day shoot. Professional photographers will know what to expect and what is required, and they will know what the right moments that able to produce the best results are. Furthermore, they will have the right equipment and professional standards of prints that gives you satisfactory results, making your investments on photographer worth will.
How Do Booked Me?
A: To book our schedule for your wedding photography, you can drop us an email at email@example.com or Contact Us via mobile phone +6012-4960337 (Steven Yam) . Please do note that all bookings are based on first come first serve basis and to confirm your booking a minimum deposit of 50% charges based on the photography package that you have selected will be required.
Do You Charge For Travelling Fee?
A: There will be No travelling cost charges for wedding held in Penang Island. For wedding outside of Penang Island some petrol surcharge might be apply. For Wedding outside Penang state Accomodation and Transportation surcharge might be apply.
For couples who book us for overseas destination wedding, our travelling expenses should be covered by the couples, which should also include accommodation expenses. Same goes to actual wedding at oversea.
For accommodation, we prefer to bump in together with couples in the same location or at least near vicinity to ensure better communication with the couples. This is to build connection with the couples . The communication between couples and photographer is crucial. The more we understand our couple, We will be able to produce better guiding and advising for couples during the photography session. This will help to produce a more productive photography session, which will bring better photography results.
Do You Offer Cinematography?
A: Yes, we do provide cinematography services. Please check out at our partner Knotty Studio page (www.knotty-studio.com) for more information in our Cinematography services.
Do You Offer Albums?
A: We do offer various types of Imported Quality Albums , From Image-wrap, Photobook, to flush mount layflat album. The photo paper selection include Luster, Glossy, Matt, Satine, and Fine Art. You may browse our Product page or get a phone and call us at 0124960337 for further information .
Who Chooses The Photographs In The Album?
A: For wedding day photography, the album layout is designed by Steven Yam Photography Team, hence the contents of the album is also decided by us. For wedding portraits photography, you may choose to select the photographs in the album or you may leave work to us and we will design a good collection of photos suitable for an album for you
Other Than The Website, Do You Have Additional Samples Of Your Wedding Photography?
A: We may not add all photographs on our website and we do not instantaneously update our website with latest photography work all the time, hence it is advisable for you to come Call us anytime to schedule a meet up at +6012-4960337 (Steven Yam), or email us at firstname.lastname@example.org.
What Should I Look Out For When I Am Looking At Photographer’s Sample Photographs?
A: When you are hunting for photographers, it is always advisable to check for their photography style and concept. This is to ensure their style suits you. For Steven Yam Photography and Knotty Studio, you can always chat with us, let us know the type of photography you are looking for and see if we can fulfill your needs.
A good photographer can work with almost any outdoor lighting situation without using flash, hence you should watch out for overuse of on-camera flash that can ruin wedding photos. You should watch out for the lighting quality which should be natural and flattering, so that the pictures look three-dimensional. You would want photos that tell the story simply, with immediate impact and as if the photographer was not even there. Hence, you should check out different shots, like close-up shots, distant images, and with different mediums in the photos.
Photography is not just purely about shooting and getting the images produce. Photography is about storytelling, retelling your stories in still-images, freezing the special moments—that sweet smiles shared between you and your beloved, the tears of joy in celebration of your love, the loving touch of your beloved—in photos that will be your memorable collections for all time. Hence, to us the connection between you and our photographers is important.
When Is The Best Time To Schedule Our Engagement Portrait?
A: Typically, it is advisable that you schedule your engagement portrait with us three(3) months in advance. If you have specific schedule that is rather packed or less than the advisable time frame, you can still contact us and we shall work it out to fit in your schedule.
Have You Shot Weddings From Other Cultures?
A: We have shot weddings from various cultures and countries, to name a few there were Indians, Chinese, Nyonia, Fusions (where bride and groom are from different cultures or countries), and Westerns (where there are Church ceremonies or / and receptions)
Should We Provide Photographers With A Meal At The Reception?
A: Oh yes, definitely. We work better with filled tummy, hence we prefer meals before the reception begins. This is also because we do not wish to sit with the guests and enjoying our meals during the ceremony, where usually the best instances happen.
Is A Deposit Required To Hold My Wedding Date?
A: Oh Yes!! A deposit of 50% charges based on the photography package you have selected is required to confirm your booking. All bookings are based on first come first serve basis.
When Is My Final Payment Due?
A: The final payment, which is the remaining charges of your selected package after deducting the deposit, is expected upon the day of the shoot.
Do You Offer Installment Plan For Your Package
Basically we don't, but in some cases you may talk to me personally and i might consider to work out the installment plan. All the Installment plan had to be complited their last payment before their wedding date.
What Happens After I Pay My Deposit?
A: Once we have received your deposit payment, we will acknowledge the receipt of your payment via email with the confirmation of your booking date. Also included will be a contract that will require your signature in agreement to our terms and condition. Please review the contents of the contract and sign accordingly, then send us the signed copy via email. Subsequently, upon receipt of your signed contract, there shall be minimally two meet up sessions arranged accordingly. The purpose of the meet up sessions is mainly an ice breaking session, follow by understanding your needs and discussing the plan. For clients from overseas or outstation, we can always have the sessions over Skype or other type of suitable online communication method.
What Happens If It Rains On My Wedding Day?
A: There shall always be a backup plan, which should have been discussed upfront prior to your wedding day. There are also other possible scenarios that requires backup plan. We will definitely do our very best not do delay or postpone any photography shoots.
Just to assure you, on one of our worst experienced situations was when our car suddenly broke down on our way to the wedding day photography shoots, fortunately we still managed to proceed with the photography on the wedding with no delay shootings.
Is Your Wedding Package Flexible?
A: Our wedding package services offered are flexible. We do provide customized wedding assignments for our clients. You can always contact us for further discussions email us at email@example.com, or call us at +6012 4960337 (Steven Yam)